1. Product Availability
- All products are offered subject to stock availability.
- Prices and availability are subject to change without prior notice.
- We reserve the right to cancel any order if the item is unavailable or incorrectly priced.
💵 2. Pricing & Payments
- All prices are in Pakistani Rupees (PKR).
- We accept payments via cash, bank transfer, and in some cases, installment plans (with terms).
- Full payment may be required before delivery, unless otherwise agreed.
📦 3. Delivery
- Delivery timelines are estimates and may vary based on location and product type.
- Delivery is only confirmed upon payment (or installment approval, if applicable).
- Delays due to weather, road conditions, or external factors are not our responsibility.
Refer to our Shipping Policy for more details.
🔁 4. Return & Exchange
- Products can only be returned or exchanged within 3 days of purchase, under specific conditions.
- Items must be unused, in original packaging, and accompanied by a valid receipt.
- Some items like used mobiles, registered electronics, or clearance items are non-returnable.
Refer to our Refund Policy for full terms.
🛠️ 5. Warranty & Repairs
- Most products come with a manufacturer warranty, which varies by brand and item.
- Warranty claims are processed through authorized service centers only.
- Physical damage, water damage, or misuse voids the warranty.
📞 6. Customer Responsibility
- Customers are responsible for verifying the product at the time of delivery.
- Once accepted, H&J Electronics is not liable for physical damage.
- Any installation or handling after delivery should be done with care or by a professional.
❗ 7. Limitation of Liability
H&J Electronics (Pvt) Limited is not liable for:
- Any indirect or accidental damages from use or misuse of products
- Loss due to service delays, product failures, or third-party actions
- Issues arising after the warranty period or outside warranty terms
🔐 8. Privacy
We respect your privacy. Personal information is collected only for order processing and communication, and is never sold or misused.
Refer to our Privacy Policy for more details.
📝 9. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be posted in-store or communicated via email/WhatsApp.
For questions or concerns, please contact us:
📞 0344-7370535 | 📧 hj1electronic@gmail.com