1. Exchange Policy

You may exchange a product within 3 days of purchase if:

• The item is unused and in original condition
  
  
• The packaging is intact with all accessories/manuals
  
  
• You provide the original receipt or proof of purchase
  
  
  

Exchange is subject to availability of the item or similar product.

💰 2. Refund Policy

We offer refunds only under the following conditions:

• The product has a manufacturing defect that cannot be repaired
  
  
• The item was delivered incorrectly (wrong product or model)
  
  
• The product is out of stock and cannot be exchanged
  
  
  

Refunds will be processed within 7 working days to your original payment method (cash/bank transfer).

⚠️ 3. Non-Refundable / Non-Exchangeable Items

The following items are not eligible for refund or exchange:

• Used or damaged products due to customer mishandling
  
  
• Products without original packaging, box, or accessories
  
  
• Items purchased on special promotions, clearance, or discount
  
  
• Mobile phones and electronics that have been activated, registered, or opened
  
  
  

🧾 4. Process for Returns or Complaints

To start a return, exchange, or file a complaint:

1. Call or WhatsApp us at 0344-7370535
   
   
2. Provide your invoice number and details of the issue
   
   
3. Bring the product to the store or request guidance for pickup (if applicable)
   
   
   

📌 Important Notes

• No cash refund for card or bank transactions – it will be returned via the original method
  
  
• Management reserves the right to approve or reject a return based on condition
  
  
• Refund or exchange policies are subject to change without prior notic